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The Customer Service Survey measures customer service knowledge,
assertiveness, persistence, empathy, drive, organization, maturity,
creativity and incentive. Testing time is 20 minutes.
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Key Benefits:
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Paper and pencil, Internet or in-house PC testing options.
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Results reported in both graphic and descriptive report formats.
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Pre-set job match patterns indicates the position candidates and
employees are best suited for. Indicates good, moderate, or poor
job match.
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Avoiding bad hiring choices is both a science
(testing) and an art (interviewing). We'd be
happy to share our insight into maximizing both these areas and the resulting benefit
to your organization. Call us at
800/245-0699
for a free no obligation discussion.
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